Independent Supported Living Scheme (ISL) Success

The Complex/LD team have successfully set up a ISL household in Beverly for 3 Service Users with profound Learning Difficulties. They had previously resided in local authority sheltered accommodation supervised by resident staff, but when this was scheduled to be demolished more enabling option was implemented and supervised by NCCN. A semi detached property was identified and furnished and this has meant a complete change in life style for the new residents.

Their father's comments sums up the success of the scheme " On Sunday last I had lunch with my sons and to see them ... so relaxed and happy... the dedication of the carers should be brought to the notice of the powers that be. Please pass on my heartfelt thanks to all". For more information about Independent Living Scheme options with NCCN, contact Lyn Hole and her team.

CSCI inspection - Overall Grade "EXCELLENT"
In our last inspection by the Commission for Social Care Inspection a grade of "excellent" was awarded which classifies NCCN as "exceeding the standards that should be expected". If you have Acrobat Reader and you want to see our report click here to see the details. It has 21 pages and the summary on page 6 says

"Service users receive a consistent well-managed service and report that they get 'value for money'. Assessments and care plans are thorough and give staff the information they need to be able to care for people properly. Service users were positive about the care they receive, and said that staff were courteous and respectful. The agency provides excellent information for prospective service users and their relatives..... this is published in a variety of formats so an informed decision can be made about whether the agency is able to meet their needs.....the Learning Disability service has developed with the appointment of experienced managers and staff. Additional training is now provided which assists staff to work with challenges"

Increased Profile for Specialist Services
Lyn Hole continues to lead the NCCN initiative to provide help for people with Learning Disabilities and this service is going from strength to strength both locally and nationally. In addition we can now offer a service to enable people who have Very Complex Physical Needs to remain in their own home, or return home after a long stay in hospital. We currently provide specialist support for Service Users with Acquired Brain Injury, Muscular Dystrophy and Motor Neurone Disease, some of whom are entirely supported through assisted breathing. This means working closely with the Health Authority and Social Services Departments and this service has been life changing for the Service Users and for their families. These services are now available nationally, ring to arrange an assessment visit. We can also set up and run Independent Supported Living Schemes for those Service Users who, with extra social care, can integrate back into a normal daily residential environment. We will always set up a locally staffed service which will be managed locally on a day to day basis but which is monitored very closely by the Complex/LD team.